Shipping policy
We ship through registered courier partners for orders within India as well as overseas
DOMESTIC SHIPPING
We offer free shipping on all domestic orders.
DOMESTIC SHIPPING
INTERNATIONAL SHIPPING:
- For international orders, a flat fee of Rs.2500 is charged.
- Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout.
- Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.
- Customers need to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and delivery is not possible, no refunds will be entertained.
TRACKING AND DELIVERY:
- Post shipping, the details of tracking number and information of the shipping agency will be shared via email.
- Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
- Please ensure the complete shipping address including zip code and a mobile number to ensure hassle free delivery.
- In case of failure to deliver due to incorrect details, no refunds will be entertained.
- If you have received the Product in a bad condition or if the packaging is damaged before delivery, please refuse to accept the package and return the package to the delivery person.
- Please notify us immediately on consumer experience helpline on +919566888621 or email on inrihaai@gmail.com mentioning the Order ID. Please pack the product in its original packaging along with the boxes, tag and/or any other inclusions sold as a part of the purchase.
- Post validation RIHA will ensure that a new order is placed and sent with no additional cost.